Privacy Policy
Data Collection
We collect information that you provide directly to us, as well as information automatically collected when you use our services.
Types of Data We Collect
Personal Information
Name, email address, phone number, and contact details when you register or contact us.
Usage Data
Information about how you interact with our services, including IP address, browser type, and pages visited.
Payment Information
Billing details processed through secure third-party payment processors (we don't store full card details).
Device Information
We collect information about the devices you use to access our services, including:
- Device type and operating system
- Browser type and version
- Unique device identifiers
- Network information
We only collect data that is necessary to provide and improve our services. You have control over what information you share with us.
Data Usage
We use your data to provide, maintain, and improve our services, as well as to communicate with you.
Primary Uses
- Providing and personalizing our services
- Processing transactions and sending confirmations
- Responding to your requests and support needs
- Sending service updates and administrative messages
- Improving our services and developing new features
Analytics and Research
We analyze usage patterns to understand how our services are used and to improve user experience. This data is aggregated and anonymized where possible.
We never sell your personal data to third parties. Your data is used solely for the purposes outlined in this policy.
Data Sharing
We share your data only in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who assist in operating our services. These providers have access to your data only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and outline your choices.
Your Rights
You have important rights regarding your personal data. Depending on your location, these may include:
GDPR Compliance
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Under GDPR, you have the following rights:
Right to Access
You have the right to request copies of your personal data.
Right to Rectification
You have the right to request correction of inaccurate information.
Right to Erasure
You have the right to request deletion of your personal data.
Right to Restrict Processing
You can request restriction of processing your personal data.
Right to Data Portability
You have the right to request transfer of your data to another organization.
Right to Object
You have the right to object to our processing of your personal data.
Exercising Your Rights
To exercise any of these rights, please contact us using the information in the "Contact Us" section. We will respond to your request within 30 days.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Security Measures
- Encryption of data in transit using TLS/SSL
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Regular security training for our team
- Secure data storage with industry-standard protections
Data Breach Procedures
In the unlikely event of a data breach, we have procedures in place to:
- Contain the breach and assess the impact
- Notify affected users and relevant authorities as required by law
- Take steps to prevent future breaches
While we implement robust security measures, no system is completely secure. We recommend using strong passwords and keeping your login credentials confidential.
International Data Transfer
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Legal Frameworks
We comply with international data transfer regulations including:
- EU-US Privacy Shield Framework (where applicable)
- Standard Contractual Clauses
- Other approved transfer mechanisms
By using our services, you consent to the transfer of your data to countries that may have different data protection laws than your country of residence.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
Age Restrictions
If you are under 13, please do not use our services or provide any personal information. If we learn we have collected personal information from a child under 13, we will delete that information promptly.
Parental Controls
Parents or guardians who believe their child may have provided personal information can contact us to request deletion of such information.
Policy Changes
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.
Notification of Changes
We will notify you of significant changes by:
- Posting a notice on our website
- Sending an email notification
- Updating the "Last Updated" date at the top of this policy
Previous Versions
Previous versions of this privacy policy are available upon request. We recommend reviewing this policy periodically for any changes.
Continued use of our services after changes to this policy constitutes acceptance of the updated terms.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: contact@pranav.sbs
Phone: +91 91495 14653
Response Time
We aim to respond to all privacy-related inquiries within 7 business days.